Complaint/Inquiry Form – FSM National Postal Service

The FSM Postal Services want to ensure you are submitting your concern or inuiry to the right office so that it can be handled in a timely manner. Please take a minute and read the following before filing a complaint with our office. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) or an employee/customer service issue, please contact your local FSM Post Office (Pohnpei 320-2313, Kosrae 370-3057, Chuuk 330-2737, Yap 350-2197) or email to juliann.ardos@post.gov.fm INSTEAD OF COMPLETING THIS FORM.

Name *

First

Last

Complaint/Issue Email Phone

Email *

Phone

Description of Complaint/Issue *

Please describe the complaint or issue as clearly as possible, providing as much detail as possible. Please reference dates and locations.

If you are unable to use the online form, you can download a fillable PDF form here, Fill in the fields, save the file and then print or transmit to juliann.ardos@post.gov.fm.